FAQ
Subscription Management
- How do I sign out on the website?
- How do I Manage my Subscription?
- What are the benefits of being a Tiege Hanley member?
- Can I cancel my subscription at any time?
- How do I cancel my subscription?
- How do I pause my subscription?
Product Information
- Which level should I order?
- How soon should I see results after starting my Tiege Hanley System?
- How long do your products last?
- What ingredients do you use in your products?
- Where does the name "Tiege Hanley" come from?
- What is your return policy?
Customization
Using Tiege
- Can I use another brand's products with Tiege Hanley?
- Should I apply products on top of the eye cream?
- Is it normal to feel a tingling sensation after applying EYES?
- I am not seeing results. Actually, my skin is a bit worse!
- How soon should I expect to see results from the Acne System?
- Can I use Tiege Hanley on my back or chest?
Shipping
- How long until my order is delivered? (USA)
- Does Tiege Hanley ship internationally?
- Do you ship to my country?
- Shipping to my country is too expensive!
- You don't ship to my country. Can I still order Tiege Hanley?
- How long until my order is delivered? (Canada/Australia/Europe)