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  2. FAQ

FAQ

Purchasing Tiege

  • Can I order without a subscription?
  • Does Tiege Hanley offer gift cards?
  • Where do I enter a discount code?
  • How do I make a gift purchase?
  • Can I pay in my preferred currency?
  • Do you sell the products individually?
See all 9 articles

Subscription Management

  • How do I log in to my account?
  • How do I reactivate my subscription?
  • How do I add or remove products?
  • How do I skip specific products?
  • How do I log out of my account?
  • How do I make changes to my subscription?
See all 19 articles

Product Information

  • Batch ID
  • Which level should I order?
  • How soon should I see results after starting my Tiege Hanley System?
  • How long until the products expire?
  • What ingredients do you use in your products?
  • Where does the name "Tiege Hanley" come from?
See all 26 articles

Customization

  • Can I customize my order?

Using Tiege

  • Can I use another brand's products with Tiege Hanley?
  • Should I apply products on top of the eye cream?
  • Is it normal to feel a tingling sensation after applying EYES?
  • I am not seeing results. Actually, my skin is a bit worse!
  • How soon should I expect to see results from the Acne System?
  • Can I use Tiege Hanley on my back or chest?
See all 18 articles

Shipping

  • How long until my order delivers? (Asia, Africa, Central & South America)
  • How long until my order is delivered? (Europe)
  • How long until my order is delivered? (USA)
  • Does Tiege Hanley ship internationally?
  • Do you ship to my country?
  • Shipping to my country is too expensive!
See all 13 articles
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