FAQ
Acne Levels
- Which Acne System should I order?
- How soon should I expect to see results from the Acne System?
- Will Tiege Hanley cure my acne?
- Will Tiege Hanley repair existing acne scars?
- Does Tiege Hanley help remove blackheads?
- I already subscribe to Tiege Hanley. How do I switch to an Acne System?
Levels
- Are Tiege Hanley's products really that good?
- If Tiege Hanley offers premium products, why are they so inexpensive?
- Which level should I order?
- Can I customize my order?
- Do you sell the products individually?
- How soon should I see results after starting my Tiege Hanley System?
Products and Usage
- What ingredients do you use in your products?
- How long do your products last?
- Does Tiege Hanley work for oily skin?
- Does Tiege Hanley work for sensitive skin?
- How do I incorporate Tiege Hanley into my shaving routine?
- How should I apply Tiege Hanley if I have a beard?
Billing
- How do I cancel my subscription?
- How do I update my billing information?
- How do I change my renewal date?
- How do I change my renewal frequency?
- Can I use a pre-paid credit card?
- I received an error message at check out.
Shipping
- How long until my order is delivered? (USA)
- How do I change my Shipping Address?
- Does Tiege Hanley ship internationally?
- Can I order multiple boxes at once to save on shipping costs?
- Do you ship to my country?
- You don't ship to my country. Can I still order Tiege Hanley?
Website Troubleshooting
Skin Edu
- What causes acne on your cheeks?
- Why is SPF in moisturizer important?
- What ingredients should I avoid in an acne cream?
- What are some signs of aging around the eyes?
- What does acne-prone skin mean?
- Why can’t I just exfoliate with a washcloth?