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FAQ

Subscription Management

  • How do I sign out on the website?
  • How do I Manage my Subscription?
  • What are the benefits of being a Tiege Hanley member?
  • Can I cancel my subscription at any time?
  • How do I cancel my subscription?
  • How do I pause my subscription?
See all 21 articles

Product Information

  • Which level should I order?
  • How soon should I see results after starting my Tiege Hanley System?
  • How long do your products last?
  • What ingredients do you use in your products?
  • Where does the name "Tiege Hanley" come from?
  • What is your return policy?
See all 26 articles

Customization

  • Can I customize my order?
  • Do you sell the products individually?
  • Can I add extra products to my box?

Using Tiege

  • Can I use another brand's products with Tiege Hanley?
  • Should I apply products on top of the eye cream?
  • Is it normal to feel a tingling sensation after applying EYES?
  • I am not seeing results. Actually, my skin is a bit worse!
  • How soon should I expect to see results from the Acne System?
  • Can I use Tiege Hanley on my back or chest?
See all 19 articles

Shipping

  • How long until my order is delivered? (USA)
  • Does Tiege Hanley ship internationally?
  • Do you ship to my country?
  • Shipping to my country is too expensive!
  • You don't ship to my country. Can I still order Tiege Hanley?
  • How long until my order is delivered? (Canada/Australia/Europe)
See all 12 articles
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